IT402 Unit 5 Assignment: People Skills Part 2 Complete Solution

Question: #8903

Unit 5 [IT402: IT Consulting Skills]

Unit 5 Assignment: People Skills Part 2
Outcomes addressed in this activity

Unit Outcomes:
• Demonstrate understanding of the selling process.
• Analyze the value of networking and begin development of a plan.
• Apply principles of expert communication and negotiation.

Course Outcome:
• IT402-3: Develop skills for negotiation, decision-making, and other people-related processes within IT consulting.
Make sure you read all instructions.
You have just moved to a medium-sized city and are looking for clients. Through your networking efforts, you have met the owners of three businesses who have expressed an interest in having you help them as a consultant. You do not have a lot of detail about these businesses, but that can be an advantage, since you can use imagination and creativity to suggest potential technology and/or non-technology based solutions. The three potential client companies are:
Client No. 1 - A small bookstore would like to expand what it offers to customers.
Client No. 2 - A small sheet music store would like to expand its business.
Client No. 3 - A car detailing business would like to explore additional services for its customers.
Assignment instructions and requirements
It is recommended that you prepare your written work in a Word document without worrying about formatting first. Instructions for formatting follow instructions for content.
Content

Part 1: The Selling Process, steps 1-3
Choose just one of the clients above.
• Write an introductory statement for this section, explaining the situation briefly. It is acceptable to invent a little more detail than what is provided above. Do not simply say you "chose scenario no. 3" - write as if the reader is unaware of the Assignment instructions.
• Write a short paragraph for each of the following steps in the selling process:
o Identify potential targets - how would you determine the target customer? After thinking about the scenario, what target did you choose?
o Product offering - After determining the target, what product or service did you choose, and why? (Note: it is recommended but does not have to be a technology-related product or service)
o Competitive review - Explain any competition from other businesses that might make marketing your product or service difficult.
• Minimum wording for this part of the Assignment is 160 words.
• Do not use sources for this part of the Assignment; this is to be developed from your understanding of the scenarios.

Part 2: Networking
After reading the Reading Resource document and doing some light online research and thinking, develop your own ideas for networking.
• In your first paragraph for this section and in your own words, explain reasons for networking.
• In your second paragraph, describe places and processes that you personally could use as a Consultant to develop your own professional network. Include which ideas are most valuable and why.
• Minimum wording for this part of the Assignment is 110 words.
• This section is to be developed from your understanding of the concept and critical thinking; do not use source material.

Part 3: Research and Interpretation
The Consultant needs to build negotiation skills. Perform research on the Internet and find an article that details negotiation techniques.
• Identify the article, and then summarize what you feel are the most important ideas in the first paragraph of this section of your Assignment.
• Make note of the author, title, URL, and date for this source (you will need it for the formatting instructions below).
• Minimum wording for this part of the Assignment is 80 words.

Part 4: Keywords
Choose at least four keywords or key phrases each from Part 1, Part 2, and Part 3. (This means you will have at least 12 keywords/phrases.)
Formatting
This Assignment is to be presented in a report format, which means that you can create your own design! Make sure you view the video tutorial at the Assignment page for ideas.
The required pages and content are:
• Cover Page: Think about all of the content you wrote and compose a unique title for this report. Also include your name and the date on the cover.
• Page 1: Place your Part 1 content (the introductory statement and three subsequent paragraphs) on this page, with an appropriate heading.
• Page 2: Place your Part 2 content (two paragraphs) on this page, with an appropriate heading.
• Page 3: Place your Part 3 content (the summary) on this page, with an appropriate heading. Include your source information somewhere on the page. It does not have to be in APA format as long as you include all information listed in the instructions above.
• Last page: Use Index as the heading, and insert your 12+ keywords/phrases in alphabetical order. Identify the page number with each keyword/phrase so that the reader knows where they are used (page 1, 2, or 3).

Other requirements:
• Include the page numbers on pages 1, 2, and 3.
• Use color, shapes, and/or relevant images to make your report look enticing yet still professional.
o Make sure that your color choices do not diminish the readability of your report.
o If you use images, select them from Microsoft Office's offerings or your own images. Do not choose images found from random internet searches; you want to remain mindful of copyright issues.
• It is okay to use different fonts, but with some restrictions:
o Use only one or two fonts. It is typical to use one for headings and another for body text.
o Make sure that whatever fonts you choose are easily read. Overly fancy fonts can stop a client from wanting to read your reports.
o You may use different sizes of your font choices.
• Check the Reading Resource Document for a few design ideas and the video tutorial for some instructions.
• It is acceptable to use Microsoft Publisher or a Word template, but if you do, a note must be placed at the bottom of the index page giving credit for the design, even if you customize it.
Last Steps
It is a good idea to save your work in Word first. Once you are satisfied with the content and design, save your document again as a PDF. Check to make sure that the design correctly transfers into the PDF. It is the PDF only that you will submit.
Naming your Assignment
As you save this PDF, name it according to the following formula (using your own name, of course): IT402-Unit5-LastName-FirstName (example: IT402-Unit5-Schumann-Clara).
Unit 5 [IT402: IT Consulting Skills]
Assignment 5 grading rubric = 50 points
Assignment Requirement
Points possible
Points earned
1. Steps 1-3 of the Selling process are outlined with adequate detail and logical reasoning. Minimum wording: 160.
0-15
2. Reasons, places and processes for professional networking are explained. Minimum wording: 110.
0-10
3. Research on negotiation techniques, with summary of part or all of a suitable academic source, attributed as instructed. Minimum wording: 80.
0-10
4. The index page includes at least four keywords/phrases from each of the three content pages, alphabetically arranged, correctly directing the reader to the pertinent content page.
0-5
5. Design:
• Color-images-design applied. A title and author's name are on the cover.
0-5
• Page numbers are included on pages 1, 2, and 3, and appropriate page headings are included.
0-5
Total (Sum of all points) 0-50
Points deducted for spelling, grammar, and/or APA errors. The Assignment must be submitted as a PDF to earn points.
APA paper formatting is not acceptable.
Lack of template attribution or illicit use of images that are not in
the control of the student will result in a loss of points.
Adjusted total points